Why Can’t I Pre-Order Upcoming Items?!

If you have been seeing our social media posts about pre-ordering items but can’t figure out why you’re not able to, this post is for you!

Free Minds has recently introduced our Preferred Customer status for those who displayed their support to our brand. Being a preferred customer not only gives you a permanent discount on the items on our site, but also allows you choose your very own style and color of an item that may not be available when publicly released. For example, if an item is set to release a in a week as a black sweatshirt, sizes XS-2XL, but you want it as a blue t-shirt, size 3XL, you will have the ability to place your order directly on the website with your personal preferences, and receive it when the item releases, if not sooner!

By now you may be wondering how to have these additional benefits for yourself. All you have to do is take a few seconds and register on our site for FREE and subscribe to our newsletter. However, you must also have a purchase history on our website.

Newsletter-Opt-In-DirectionsIf you are a new customer, or already registered as a customer, but not opted in for our newsletter, you can change your status by logging into your account, clicking My Account>My personal Information and checking the top box at the bottom of that form. We are currently experiencing some color issues that make the descriptions of each box invisible, but if highlighted, they can be seen.

Free Minds is dedicated to providing those who support us with the utmost care and flexibility we can offer. Once you have met the criteria to be a preferred customer, please allow up to 48 hours for your customer status to change.


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